How to Change the "No Result" Text in the Simple Generic Recommender

This article will guide you through the steps to change the "No Result" text in Simple Generic Recommender.

Why Customize the No Result Text?

Customizing the "No Result" text can make a big difference in how users perceive your site. Instead of a generic message, a personalized note can:

• Encourage users to adjust their search criteria.
• Provide helpful suggestions or alternative actions.
• Maintain a positive user experience even when no matches are found.

Steps to Change the No Result Text

Follow these simple steps to customize the No Result Text in the Kiwi Size Chart & Recommender:

1. From the Kiwi dashboard. Click on "Styles and Settings."
2. Choose "Recommender" and click on "Styles."
3. Navigate to the "General Recommender Result Style."
   
4. Locate the "No result style" dropdown.
5. Click on the No Result Text field to edit it.
6. Enter your custom message. 
   

Here are a few examples:

• "Sorry, we couldn't find any matches. Try adjusting your filters or check out our latest arrivals!"
• "No products found. Please modify your search or contact us for assistance."
• "Oops, nothing matches your search. Explore other categories or refine your criteria."

If you’re happy with the changes, don’t forget to click on Save. Please don’t hesitate to reach out if you need any assistance. 🙂