If you're using Shopify for your online store and leveraging the Kiwi Size & Recommender App to provide size charts and recommender, you might sometimes encounter issues where the size chart doesn't appear on certain product pages. This guide will walk you through the steps to add the Kiwi block to another product template on Shopify, ensuring your size charts are displayed correctly across all your product pages.
Why the Kiwi Size Chart Might Not Appear
Several reasons can cause the Kiwi Size Chart not to appear on your product pages:
- The product template used for specific products might not include the Kiwi block.
- Custom templates or themes might lack the necessary code snippets to display the Kiwi Size Chart.
- The Kiwi block might not be enabled for all product templates.
To address these issues, you'll need to manually add the Kiwi block to the relevant product template.
Steps to Add the Kiwi Block to Another Product Template on Shopify
Step 1: Access Your Shopify Admin
- Log in to Shopify: Open your Shopify admin by navigating to your store's URL and logging in with your credentials.
- Navigate to Online Store: From the admin dashboard, go to the "Online Store" section on the left-hand side.
Step 2: Edit Your Theme
- Select Themes: In the "Online Store" section, click on "Themes."
- Click on the Customize button.
Step 3: Locate the Product Template
- Find Product Templates: In the theme editor, look for the "Products > Default products > Name of the template" directory. You should see various product templates listed
- Choose the Relevant Template: Identify the template you want to add the Kiwi Size Chart to. If you have multiple product templates, you might need to repeat the following steps for each one or follow the steps in this article to manually add the Kiwi snippets to your liquid theme file.
Step 4: Add the Kiwi Block
- On the left-hand side you’ll see different field options. Look for Apps and click on Add block. Search for Kiwi under the Apps options and add it.
- Save the Changes: After adding the Kiwi block, click the "Save" button to apply the changes.
By following the steps outlined in this guide, you can troubleshoot and resolve issues where the size chart doesn't appear, providing a better shopping experience for your customers.
Please let us know if you need help or have any questions. 🙂